Genpact began in 1997 as a unit within General Electric.
Its charter was to provide business process services to GE's businesses. During
the eight years that followed, it began to manage a wide range of processes
across GE's financial services and manufacturing businesses.
In January 2005, the company
became independent and began to serve clients outside of GE. The company name,
Genpact, is designed to convey the business impact it generates for its
clients. In August 2007, it was listed on the NYSE under the symbol 'G'. Since
then the company has grown from 32,000 employees and revenue of US$823 million,
to 77,000+ employees and revenues of US$2.57 billion (2016).
In 2007, Genpact launched a
joint venture with an Indian company NDTV to offer outsourcing
services for the media industry.
Bain Capital became the
firm's largest shareholder in October 2012
VACANCY DETAILS :-
LOCATION – NOIDA
EXPERIENCE - Meaningful Experience in O2C
JOB
RESPONSIBILITIES
·
Validate the Purchase Order (PO) requests from to bill the order.
·
Constantly to be interacted with client’s for their feedback and support
them wherever required. Ready to support any time at various locations as per
client’s expectation
·
Manage Order to Cash related to collections and dispute management,
implement & enforce to strategy
·
Interaction with end customers via Calls and Emails for collecting pass
due amounts.
·
Meeting collections numbers/targets (monthly/ quarterly/ yearly)
·
Customer and Country/Regional FD Relationship Management through e-mail,
fax and conference calls.
·
Lead and participate in conference calls with Country / Regional
Financial Managers.
·
Participate in governance meetings at country / region level; Closely
work with the team and ensure right collaboration with the team members
properly to meet the deliverables and motivate & help them to develop the
process standards
·
Identify process improvement opportunities and drive implementation
(Lean and Six Sigma projects)
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